Author: Jarosław Ściślak

7 Ways FinTech Innovations Improve the Customer Experience

Do you ever feel like your favorite institution or app can do better? Implement responsive UX, improve helpline, simplify onboarding or just include you more in the conversation? Many customers feel that way about digital products. They don’t want to be cogs in the machine, grinding the same load every time they contact the institution or use its services. Customers want to be heard: here’s how to do that in FinTech.

Read more

Digital Transformation in Banking and Financial Services

Digital transformation is like taxes or iPhones: present everywhere. Despite many CEOs, CTOs and CIOs being interested, not all of them have a clear picture. In reality, it’s not only about technology. It’s a tool that enables teams to work efficiently, creating even more valuable products. But first – security.

Read more

The Importance of Quality Assurance in FinTech Software Development

In the app economy, green is the new black. Investors, companies and teams expect apps to perform and deliver sales results overnight – or at least quickly enough to verify assumptions of a minimum viable product (MVP). Especially today, when COVID-19 washes off many companies and the future is uncertain. Sometimes, when the pressure is on, pressing the “off” button might be healthy. Not only under the current market conditions but in software development overall. That button is quality assurance and it can be an anchor for the business, guaranteeing customer loyalty and lower maintenance costs.

Read more