Unless it’s about counting money on our bank account, then for many of us, numbers are hard to remember and boring. We need a context and a good reason to process them. Not to mention making something useful out of it. The same goes for FinTech users. What if you could help them through storytelling?
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We all know LEGO bricks and pieces; many of us grew up having them and then passing the torch to our kids. With LEGO, we can dream and build anything: a car, a house, a castle, even a space station. From the smallest and most humble design to the most ambitious project—everything can be constructed with the right amount of supplies and patience. It’s possible because these pieces can be used many times over in different combinations. And this is the exact nature of the design system in user experience (UX).
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The COVID-19 epidemic turned the world upside down. Many of us think extensively about safety and security. That’s where financial insurance companies come in. They offer a feeling of having a safe bay in times of uncertainty. Some of them will face challenges because of the uneven funding or promoting already established InsurTechs. Some of them will need to rethink business models. Here’s the list of the most promising InsurTech companies to watch in 2021.
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Do you ever feel like your favorite institution or app can do better? Implement responsive UX, improve helpline, simplify onboarding or just include you more in the conversation? Many customers feel that way about digital products. They don’t want to be cogs in the machine, grinding the same load every time they contact the institution or use its services. Customers want to be heard: here’s how to do that in FinTech.
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