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Tag: FinTech UX

Humanising Fintech – How Empathy is Transforming Financial Services

in FinTech Business
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Illustration of a mobile device with a dollar sign on the screen, representing the theme of humanizing fintech and financial services with empathy. The text reads: 'Humanising Fintech: How Empathy is Transforming Financial Services.'

In today’s highly competitive industries, customer choices are often determined by nuances. Particularly in sectors where technology evolves rapidly, such as fintech, understanding and addressing user needs is invaluable. Empathy, as a cornerstone of humanising fintech, enhances customer experiences and revolutionises the design of digital products.

In this article, we will discuss how an empathetic approach leads to greater customer satisfaction, loyalty, and improved business outcomes.

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Data Visualization UX – Best Practices & Bad Patterns

in User Experience
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FinTech is for people, not for robots that crawl for data. Apps should be simple, functional and display all information in a way that can be understood by everyone. Tech-savvy Generation Z and seniors. The art of presenting data to a user should involve fun and user involvement, you want people to actively use the product. 

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What Is a Design System in UX and Why It Is Important to Have One?

in User Experience
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We all know LEGO bricks and pieces; many of us grew up having them and then passing the torch to our kids. With LEGO, we can dream and build anything: a car, a house, a castle, even a space station. From the smallest and most humble design to the most ambitious project—everything can be constructed with the right amount of supplies and patience. It’s possible because these pieces can be used many times over in different combinations. And this is the exact nature of the design system in user experience (UX).

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What Are the Design Principles in UI/UX in FinTech?

in User Experience
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You are in the dark and complicated labyrinth. You can barely see the sun, the path has twists and turns and there’s no exit to be found. Backtracking seems to be the only option now. Retreating and finding a new path seems to be logical, and cost-effective. To save you from the headache, we have prepared this short but detailed FinTech UX and UI guide.

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