In today’s landscape, it’s not enough to be on time. You need to be ahead of time. Financial services are outdoing each other to make up for years of brick-and-mortar arrears. They did it. Now, they are innovating. The new and exciting trend in design is a great example of that philosophy. Meet Anticipatory Design – the way to simplify the user’s life by reducing obstacles and enhancing user experience.
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In today’s highly competitive industries, customer choices are often determined by nuances. Particularly in sectors where technology evolves rapidly, such as fintech, understanding and addressing user needs is invaluable. Empathy, as a cornerstone of humanising fintech, enhances customer experiences and revolutionises the design of digital products.
In this article, we will discuss how an empathetic approach leads to greater customer satisfaction, loyalty, and improved business outcomes.
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FinTech is for people, not for robots that crawl for data. Apps should be simple, functional and display all information in a way that can be understood by everyone. Tech-savvy Generation Z and seniors. The art of presenting data to a user should involve fun and user involvement, you want people to actively use the product.
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When you think about user experience in a FinTech app, you probably notice overall design and copy. What about sound? Flying below the radar, it’s an inseparable part of any modern digital product. What is UX sound design and how audio UX can help both users and app owners?
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If you want to gain user’s trust and have more in-app accounts, read this free ebook on how to do it. Daily FinTech practitioners and industry experts share their knowledge on data, security, UX/UI, and more.
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We all know LEGO bricks and pieces; many of us grew up having them and then passing the torch to our kids. With LEGO, we can dream and build anything: a car, a house, a castle, even a space station. From the smallest and most humble design to the most ambitious project—everything can be constructed with the right amount of supplies and patience. It’s possible because these pieces can be used many times over in different combinations. And this is the exact nature of the design system in user experience (UX).
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You are in the dark and complicated labyrinth. You can barely see the sun, the path has twists and turns and there’s no exit to be found. Backtracking seems to be the only option now. Retreating and finding a new path seems to be logical, and cost-effective. To save you from the headache, we have prepared this short but detailed FinTech UX and UI guide.
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