With over 80 percent of financial services companies in the UK investing in open banking products and services, it is safe to say that open banking has revolutionized the financial landscape. FinTech firms can now benefit from open APIs that enable them to customize apps and services based on their business requirements. These top third-party open banking apps provide companies in the FinTech space with real-time data insights to facilitate payments and enhance customer experience.
Tag: user experience
In one of previous posts, Code & Pepper took you on a full-blown product design journey: from discovery to development. However, that roadmap wouldn’t be complete without at least hinting at some user experience notions. The compilation below focuses on certain aspects of UX, which come to the forefront in FinTech applications as make-or-break moments.
Application performance issues affect all businesses, big and small – and the examples are daunting. If such a giant as BBC found they lost an additional 10% of users for every additional second their site took to load, how can you prevent losing customers due to poor performance? Get started with UX! In this article, I’ll help you understand the mechanics of performance in FinTech and suggest a few patterns that can maintain users’ attention and engagement.
Transparency and feedback in UX are all about making sure that the users of your application know what will be the effect of their actions – the ones they are going to take and the ones they have just performed. It helps to build trust in your product, especially in the case of new users. In less than five minutes, I’d like to introduce you to a few ideas that will make your application more transparent and trustworthy for new and regular users.