From data aggregators at the core of open banking to payment processors for digital marketplaces – many FinTech products deliver value through application programming interfaces (aka APIs). In those cases, it’s hard to speak of User Experience as such. What becomes important then is Developer Experience (DX), which reflects how easy it is to work and integrate with an API. This in turn, can have a huge impact on the final quality and scalability of the API product. So if your goal is to build a highly-performant, future-proof and integration-ready solution, don’t forget about Developer Experience. Use the pro tips below to accelerate and empower your API development process.
Author: Lucas Korol
Application performance issues affect all businesses, big and small – and the examples are daunting. If such a giant as BBC found they lost an additional 10% of users for every additional second their site took to load, how can you prevent losing customers due to poor performance? Get started with UX! In this article, I’ll help you understand the mechanics of performance in FinTech and suggest a few patterns that can maintain users’ attention and engagement.
Transparency and feedback in UX are all about making sure that the users of your application know what will be the effect of their actions – the ones they are going to take and the ones they have just performed. It helps to build trust in your product, especially in the case of new users. In less than five minutes, I’d like to introduce you to a few ideas that will make your application more transparent and trustworthy for new and regular users.